Create Vendor Staff

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Estimated reading time: 3 min

This article describes how to create staff on My Mak Buddy. You will also learn how to limit access to your shop.

Tip 1: You can create unlimited no of staff and make them manage your store.
Tip 2: You can also assign different role to your staff to manage your store better and make your staff responsible for a particular job.

Create Staff

Go to your Vendor Dashboard โ†’ Staff

Create Staff

Then enter the credentials of your staff and click on create staff.

Enter phone number without the country code.

Once you crate staff it will appear like the following screenshot. You can also create more staff by clicking Add New Staff.

View Of Added Staff & Create New Staff
Once you add staff an email will be sent to set password.
Password can also be set using forgot password options from Login Page using the email of the Staff.

Manage Permissions

You can hover your mouse over any added staff and option will appear for edit, delete and manage permissions of the staff.

Once you click on manage permissions, options will appear to manage permissions as shown in the following screenshot.

All the checked features will be available to the staff whose permissions you are managing. You can set it differently for different staffs.

1Overview:

You have to enable View overview menu under the Menu tab first to enable these feature for your staff as shown below ๐Ÿ‘‡๐Ÿป

Without enabling this, options below will not display on staff dashboard.

After this, you can check/uncheck the options you want to show to the staff as you wish. Options available are given below.

Overview

โƒž View sales overview
โƒž View sales report chart
โƒž View announcement
โƒž View order report
โƒž View review report
โƒž View product status report

Click here to learn more about the options above.

2Report:

You have to enable the View Report Menu option under Menu tab as shown below๐Ÿ‘‡๐Ÿป

Without enabling this, options below will not display on staff dashboard.

You can enable the Report features that you want your staff to see/perform by clicking on the checkboxes beside each feature.

Report

โƒž View overview report
โƒž View daily sales report
โƒž View top selling report
โƒž View top earning report
โƒž View statement report

Click here to learn more about the options above.

3Order:

You have to enable the View Order Menu option under Menu tab as shown below ๐Ÿ‘‡๐Ÿป

Without enabling this, options below will not display on staff dashboard.

You can enable the Order features that you want your staff to see/perform by clicking on the checkboxes beside each feature.

Order

โƒž View order
โƒž Manage order
โƒž Manage order note
โƒž Manage refund

Click here to learn more about the options above.

4Coupon:

You have to enable the View Coupon Menu option under Menu tab as shown below ๐Ÿ‘‡๐Ÿป

Without enabling this, options below will not display on staff dashboard.

You can enable the Coupon features that you want your staff to see/perform by clicking on the checkboxes beside each feature.

Coupon

โƒž Add coupon
โƒž Edit coupon
โƒž Delete coupon

Click here to learn more about the options above.

5Review:

You have to enable the View Coupon Menu option under Menu tab as shown below ๐Ÿ‘‡๐Ÿป

Without enabling this, options below will not display on staff dashboard.

You can enable the Review features that you want your staff to see/perform by clicking on the checkboxes beside each feature.

Review

โƒž View reviews
โƒž Manage reviews

Click here to learn more about the options above.

6Withdraw:

You have to enable the View Withdraw Menu option under Menu tab as shown below ๐Ÿ‘‡๐Ÿป

Without enabling this, manage withdraw option will not display on staff dashboard.

You can enable the Withdraw features that you want your staff to see/perform by clicking on the checkboxes beside each feature.

Withdraw

โƒž Manage withdraw

Click here to learn more about the options above.

7Product:

You have to enable the View Coupon Menu option under Menu tab as shown below ๐Ÿ‘‡๐Ÿป

Without enabling this, options below will not display on staff dashboard.

You can enable the Product features that you want your staff to see/perform by clicking on the checkboxes beside each feature.

Product

โƒž Add product
โƒž Edit product
โƒž Delete product
โƒž View product
โƒž Duplicate product
โƒž Import product
โƒž Export product

Click here to learn more about the options above.

8Menu:

The remaining menu options relate to Tools and Store Settings, Payment, Shipping, Social, SEO and Verification, as highlighted in the image below ๐Ÿ‘‡๐Ÿป

If you enable all menu relating to Store Settings, the staff will be able to view all the Store feature options from his dashboard.

Menu

โƒž View overview menu
โƒž View product menu
โƒž View order menu
โƒž View coupon menu
โƒž View report menu
โƒž View review menu
โƒž View withdraw menu
โƒž View store settings menu
โƒž View payment settings menu
โƒž View shipping settings menu
โƒž View social settings menu
โƒž View seo settings menu
โƒž View booking menu
โƒž View tools menu
โƒž View verification settings menu

Click here to learn more about the options above.

9Booking:

You have to enable the View Coupon Menu option under Menu tab as shown below ๐Ÿ‘‡๐Ÿป

Without enabling this, options below will not display on staff dashboard.

You can enable the Booking features that you want your staff to see/perform by clicking on the checkboxes beside each feature.

Booking

โƒž Manage booking products
โƒž Manage booking calendar
โƒž Mange bookings
โƒž Manage booking resource
โƒž Add booking product
โƒž Edit booking product
โƒž Delete booking product

Click here to learn more about the options above.

10Store Support:

You can enable Store Support for your staff to attend to support request of your customers by clicking on the checkboxes beside the box.

Once you click the checkboxes, your staff will be able to view, respond and attend to support request by your customers.

Remember if you can’t bring resolution to a ticket raised by a Customer, decision taken by My Mak Buddy will be final.
Store Support

โƒž Manage support ticket

Click here to learn more about the options above.

Conclusion

It is very easy to make your staff to manage your store on My Mak Buddy effectively. You can delegate different responsibility to your staffs and bring the best out of your store to scale sales. All the best.

Thank you for reading.

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